The State Of Agentic AI In 2026: Companies Are Chasing, Few Are Catching

Editorial Note. Data-rich survey confirming what quarterly earnings transcripts already hinted: pilot fever is broad, production is narrow. Forrester's contribution is the granularity, mapping where agentic budget is landing in customer ops and IT ops versus where it stalls in finance and supply chain. A useful reality check against SAP's 200-agent slideware.

Read the full piece at Forrester →