ServiceNow Resolves 90% of Its Own IT Requests Autonomously. Now It Wants to Do the Same for Any Enterprise

Editorial Note. The ninety percent number is the most-quoted data point in agent marketing this quarter, and it deserves scrutiny about resolution of what, on what population, over what window. Even taken with salt, ServiceNow's willingness to eat its own IT ops is the credible proof-point competitors have to match.

Read the full piece at VentureBeat →